Holy Cross Health Center

357 Island Pond Road, Manchester, NH 03109 · (603) 628-3550 · Non profit - Church related · 40 certified beds

No fines on recordMedicare & MedicaidCertified since 1996Avg 23.0 residents/dayCMS high-performing flag

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS star ratings

★★★★★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
4/5
Staffing
5/5
Quality measures
2/5
Long-stay quality
2/5
Short-stay quality
Not rated (CMS footnote 2)

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

29.4%nursing staff turnover
n/aRN turnover (footnote 27)
0administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 4.98 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
4.98 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.76 hrs (this home)0.78 hrs (NH average)
LPN
0.93 hrs (this home)0.76 hrs (NH average)
Nurse aide
3.28 hrs (this home)2.32 hrs (NH average)
Weekend total
4.53 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 6.01. Source: CMS Provider Information.

Inspections & penalties

1health deficiencies, most recent rating cycle (standard inspection Feb 25, 2026)
2health citations listed by CMS since Jan 3, 2025
0at immediate-jeopardy level (J–L)
Show all 2 citations, newest first

Inspection Feb 25, 2026 · 1 citation

Severity FCorrected Mar 11, 2026
Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Tag F0812 · standard inspection

Inspection Jan 3, 2025 · 1 citation

Severity DCorrected Jan 29, 2025
Administration Deficiencies: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Tag F0868 · standard inspection

CMS lists no fines or payment denials for this home in the current penalties file.

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305074).

Ownership & details

Legal business name: HOLY CROSS HEALTH CENTER INC. Ownership type: Non profit - Church related. Resident/family council: Resident. Sprinklers in all required areas: Yes.

Source: CMS Provider Information. CMS Certification Number (CCN): 305074.

Other nursing homes in Manchester

Maple Leaf Health Care Center198 Pearl Street · 114 certified beds · 2.76 nurse staff hrs/resident/day · fines: 0
★★★★★ overall
Hanover Hill Health Care Center700 Hanover Street · 124 certified beds · 2.92 nurse staff hrs/resident/day · fines: 1 ($8,512)
★★★★ overall
St Joseph Residence495 Mammoth Rd · 22 certified beds · 6.31 nurse staff hrs/resident/day · fines: 0
★★★★ overall
Mount Carmel Rehabilitation and Nursing Center235 Myrtle Street · 122 certified beds · 4.02 nurse staff hrs/resident/day · fines: 0
★★★ overall
Villa Crest Nursing and Retirement Center1276 Hanover Street · 126 certified beds · 3.40 nurse staff hrs/resident/day · fines: 0
★★★ overall
Hackett Hill Healthcare Center191 Hackett Hill Road · 70 certified beds · 3.66 nurse staff hrs/resident/day · fines: 1 ($8,278)
★★ overall
Saint Teresa Rehabilitation & Nursing Center519 Bridge Street · 51 certified beds · 4.04 nurse staff hrs/resident/day · fines: 0
★★ overall
Courville at Manchester SFF Candidate44 West Webster Street · 76 certified beds · 4.11 nurse staff hrs/resident/day · fines: 2 ($22,925)
★ overall

Help choosing