Hanover Hill Health Care Center

700 Hanover Street, Manchester, NH 03104 · (603) 627-3826 · For profit - Corporation · 124 certified beds

1 fine ($8,512)Medicare & MedicaidCertified since 1970Avg 114.0 residents/day

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS star ratings

★★★★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
4/5
Staffing
2/5
Quality measures
4/5
Long-stay quality
4/5
Short-stay quality
4/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

25.0%nursing staff turnover
15.4%RN turnover
0administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 2.92 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
2.92 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.36 hrs (this home)0.78 hrs (NH average)
LPN
0.74 hrs (this home)0.76 hrs (NH average)
Nurse aide
1.82 hrs (this home)2.32 hrs (NH average)
Weekend total
2.46 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 2.80. Source: CMS Provider Information.

Inspections & penalties

1health deficiencies, most recent rating cycle (standard inspection Mar 10, 2026)
7health citations listed by CMS since Dec 12, 2024
0at immediate-jeopardy level (J–L); 1 at actual-harm level (G–I)
Show all 7 citations, newest first

Inspection Mar 10, 2026 · 1 citation

Severity DCorrected Mar 23, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection

Inspection Dec 12, 2024 · 6 citations

Severity GCorrected Nov 13, 2024
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Tag F0760 · standard inspection
Severity ECorrected Jan 21, 2025
Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Tag F0812 · standard inspection
Severity ECorrected Jan 22, 2025
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity DCorrected Jan 8, 2025
Resident Assessment and Care Planning Deficiencies: PASARR screening for Mental disorders or Intellectual Disabilities
Tag F0645 · standard inspection
Severity DCorrected Jan 22, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity CCorrected Dec 12, 2024
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Tag F0838 · standard inspection
Penalties listed by CMS
DateTypeAmount / length
Dec 12, 2024Fine$8,512

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305009).

Ownership & details

Legal business name: HANOVER HILL HEALTH CARE CENTER SERVICES INC.. Ownership type: For profit - Corporation. Resident/family council: Resident. Sprinklers in all required areas: Yes.

Source: CMS Provider Information. CMS Certification Number (CCN): 305009.

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