Pleasant View Center, Concord NH: ratings, staffing & inspections

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS lists this home as a Special Focus Facility candidate, meaning its inspection history qualifies it for the program for homes with a history of serious quality problems. About the SFF program (CMS)

CMS star ratings

1of 5

★

CMS overall star rating. NH homes average 3.0 (72 rated homes).

Health inspections

1/5

Staffing

3/5

Quality measures

2/5

Long-stay quality

2/5

Short-stay quality

1/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

64.7%nursing staff turnover

53.3%RN turnover

0administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 3.66 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes

Show staffing by role (RN, LPN, aide, weekend)

Total nurse staff

3.66 hrs (this home)3.87 hrs (NH average)

Registered nurse (RN)

0.75 hrs (this home)0.78 hrs (NH average)

LPN

0.54 hrs (this home)0.76 hrs (NH average)

Nurse aide

2.37 hrs (this home)2.32 hrs (NH average)

Weekend total

3.26 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 3.68. Source: CMS Provider Information.

Inspections & penalties

10health deficiencies, most recent rating cycle (standard inspection Jun 4, 2026)

47health citations listed by CMS since Mar 28, 2024

0at immediate-jeopardy level (J–L); 1 at actual-harm level (G–I)

Show all 47 citations, newest first

Inspection Jun 4, 2026 · 10 citations

Severity DCorrected Jul 11, 2026

Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.

Tag F0554 · standard inspection

Severity DCorrected Jul 11, 2026

Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Tag F0609 · standard inspection

Severity DCorrected Jul 13, 2026

Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.

Tag F0658 · standard inspection

Severity DCorrected Jul 10, 2026

Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Tag F0686 · standard inspection

Severity DCorrected Jul 11, 2026

Quality of Life and Care Deficiencies: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Tag F0688 · standard inspection

Severity DCorrected Jul 11, 2026

Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Tag F0761 · standard inspection

Severity DCorrected Jul 11, 2026

Quality of Life and Care Deficiencies: Provide or obtain dental services for each resident.

Tag F0791 · standard inspection

Severity DCorrected Jul 11, 2026

Infection Control Deficiencies: Provide and implement an infection prevention and control program.

Tag F0880 · standard inspection

Severity BCorrected Jul 11, 2026

Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.

Tag F0641 · standard inspection

Severity BCorrected Jul 11, 2026

Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Tag F0842 · standard inspection

Inspection Jan 12, 2026 · 9 citations

Severity ECorrected Feb 4, 2026

Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Tag F0553 · standard inspection

Severity DCorrected Feb 3, 2026

Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.

Tag F0552 · standard inspection

Severity DCorrected Feb 16, 2026

Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Tag F0561 · standard inspection

Severity DCorrected Jan 26, 2026

Resident Assessment and Care Planning Deficiencies: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Tag F0635 · standard inspection

Severity DCorrected Feb 5, 2026

Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Tag F0656 · standard inspection

Severity DCorrected Feb 16, 2026

Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.

Tag F0658 · standard inspection

Severity DCorrected Feb 16, 2026

Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Tag F0684 · standard inspection

Severity DCorrected Feb 4, 2026

Infection Control Deficiencies: Provide and implement an infection prevention and control program.

Tag F0880 · standard inspection

Severity DCorrected Feb 7, 2026

Environmental Deficiencies: Have policies on smoking.

Tag F0926 · standard inspection