Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.
CMS has placed this home in its Special Focus Facility program for nursing homes with a history of serious quality issues. SFF homes get more frequent inspections and are not star-rated. About the program (CMS)
At a glance
| Overall | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
|---|---|
| Health inspections | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
| Staffing | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
| Quality measures | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
| Long-stay quality | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
| Short-stay quality | Not rated (CMS footnote 18: not rated because it is a Special Focus Facility) |
Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.
Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.
Staffing
Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.
CMS case-mix adjusted total nurse hours: 3.17. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.
Inspections and penalties
Show all 30 citations, newest first
Inspection Oct 6, 2025 · 1 citation
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Inspection Aug 14, 2025 · 6 citations
Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Environmental Deficiencies: Have policies on smoking.
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.
Inspection Jul 7, 2025 · 3 citations
Resident Rights Deficiencies: Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies: Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspection Jul 11, 2024 · 13 citations
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Infection Control Deficiencies: Implement a program that monitors antibiotic use.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Quality of Life and Care Deficiencies: Ensure the activities program is directed by a qualified professional.
Nursing and Physician Services Deficiencies: Post nurse staffing information every day.
Administration Deficiencies: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.
Inspection Nov 21, 2023 · 2 citations
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.
Environmental Deficiencies: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspection Apr 19, 2023 · 5 citations
Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies: Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
| Date | Type | Amount / length |
|---|---|---|
| Aug 14, 2025 | Fine | $72,924 |
Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.
Quality measures
Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.
| Measure | This home | NH average | Better if |
|---|---|---|---|
| Long-stay residents with one or more falls with major injury | 5.4% | 4.5% | Lower |
| Long-stay residents with pressure ulcers | 5.8% | 4.3% | Lower |
| Long-stay residents who received an antipsychotic medication | 25.1% | 17.9% | Lower |
| Long-stay residents who lose too much weight | 7.9% | 5.2% | Lower |
| Long-stay residents with a urinary tract infection | 0.8% | 2.2% | Lower |
| Long-stay residents whose need for help with daily activities increased | 33.2% | 22.3% | Lower |
| Long-stay residents whose ability to walk independently worsened | 27.6% | 15.8% | Lower |
| Long-stay residents with depressive symptoms | 20.6% | 15.8% | Lower |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | Lower |
| Long-stay residents assessed and appropriately given the seasonal flu vaccine | 100.0% | 97.8% | Higher |
| Short-stay residents who newly received an antipsychotic medication | 2.0% | 1.2% | Lower |
| Short-stay residents assessed and appropriately given the seasonal flu vaccine | 87.9% | 85.7% | Higher |
Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.
Ownership
Ownership type: For profit - Limited Liability company. Legal business name: 24 OLD ETNA ROAD OPERATIONS LLC.
Part of Genesis Healthcare (183 facilities nationally). Chain average CMS overall rating: 2.4.
Owners and operators reported to CMS (12)
5% or greater direct ownership interest
- Genesis NH Holdings LLC
5% or greater indirect ownership interest
- Fc-Gen Operations Investment LLC
- Gen Operations I LLC
- Gen Operations II LLC
- Genesis Healthcare Inc
- Genesis Healthcare LLC
- Genesis Holdings LLC
- Genesis Operations LLC
- Ghc Holdings LLC
- Sun Healthcare Group Inc
- Whitman, Arnold
Operational/managerial control
- Vance, Joseph
Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.
Contact and identifiers
Lebanon Center, Genesis HealthCare
24 Old Etna Road
Lebanon, NH 03766 (Grafton County)
(603) 448-2234
- CMS Certification Number (CCN): 305050
- Certified for Medicare and Medicaid since 1995
- Inside a hospital: N
- Continuing care retirement community: N
- Resident and family council: Resident
- Sprinklers in all required areas: Yes
We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.
Map © OpenStreetMap contributors, using CMS coordinates.
Nearby alternatives
Hanover Terrace Health and Rehabilitation, Hanover · about 4.5 mi · CMS overall: ★★★★★ 4 of 5
Elm Wood Center at Claremont, Claremont · about 18.9 mi · CMS overall: ★★★★★ 2 of 5
Woodlawn Healthcare Center LLC, Newport · about 20.5 mi · CMS overall: ★★★★★ 2 of 5
Sullivan County Health Care, Unity · about 24.2 mi · CMS overall: ★★★★★ 4 of 5
Glencliff Home for the Elderly, Glencliff · about 30.1 mi · CMS overall: ★★★★★ 2 of 5
Straight-line distance between CMS coordinates. All homes in Lebanon · Grafton County
Questions to ask this home
- How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
- CMS reports 3.20 nurse staff hours per resident per day here; how has staffing changed recently?
- What changed after the most recent inspection (Aug 14, 2025)? Ask to see the report and plan of correction.
- Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?