Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.
At a glance
| Overall | ★★★★★ 2 of 5 |
|---|---|
| Health inspections | ★★★★★ 2 of 5 |
| Staffing | ★★★★★ 2 of 5 |
| Quality measures | ★★★★★ 4 of 5 |
| Long-stay quality | ★★★★★ 3 of 5 |
| Short-stay quality | ★★★★★ 5 of 5 |
Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.
Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.
Staffing
Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.
CMS case-mix adjusted total nurse hours: 3.26. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.
Inspections and penalties
Show all 29 citations, newest first
Inspection Sep 11, 2025 · 1 citation
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspection Aug 1, 2025 · 6 citations
Resident Rights Deficiencies: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies: PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspection Jun 13, 2024 · 7 citations
Quality of Life and Care Deficiencies: Assist a resident in gaining access to vision and hearing services.
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies: Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies: Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspection May 2, 2023 · 15 citations
Pharmacy Service Deficiencies: Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies: Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies: Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Assessment and Care Planning Deficiencies: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies: Keep all essential equipment working safely.
CMS lists no fines or payment denials for this home in the current penalties file.
Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.
Quality measures
Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.
| Measure | This home | NH average | Better if |
|---|---|---|---|
| Long-stay residents with one or more falls with major injury | 5.9% | 4.5% | Lower |
| Long-stay residents with pressure ulcers | 3.0% | 4.3% | Lower |
| Long-stay residents who received an antipsychotic medication | 12.8% | 17.9% | Lower |
| Long-stay residents who lose too much weight | 4.0% | 5.2% | Lower |
| Long-stay residents with a urinary tract infection | 0.0% | 2.2% | Lower |
| Long-stay residents whose need for help with daily activities increased | 23.4% | 22.3% | Lower |
| Long-stay residents whose ability to walk independently worsened | 12.9% | 15.8% | Lower |
| Long-stay residents with depressive symptoms | 8.0% | 15.8% | Lower |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | Lower |
| Long-stay residents assessed and appropriately given the seasonal flu vaccine | 98.1% | 97.8% | Higher |
| Short-stay residents who newly received an antipsychotic medication | 0.0% | 1.2% | Lower |
| Short-stay residents assessed and appropriately given the seasonal flu vaccine | 72.0% | 85.7% | Higher |
Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.
Ownership
Ownership type: For profit - Corporation. Legal business name: 290 HANOVER STREET OPERATIONS LLC.
Part of Genesis Healthcare (183 facilities nationally). Chain average CMS overall rating: 2.4.
Owners and operators reported to CMS (13)
5% or greater direct ownership interest
- Genesis Omg Operations LLC
5% or greater indirect ownership interest
- Fc-Gen Operations Investment LLC
- Gen Operations I LLC
- Gen Operations II LLC
- Genesis Healthcare Inc
- Genesis Healthcare LLC
- Genesis Holdings LLC
- Ghc Holdings LLC
- Sun Healthcare Group Inc
- Whitman, Arnold
Operational/managerial control
- Genesis Healthcare LLC
- Djalayer, Kasra
- Ferland, Lindsey
Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.
Contact and identifiers
Elm Wood Center at Claremont
290 Hanover Street
Claremont, NH 03743 (Sullivan County)
(603) 542-2606
- CMS Certification Number (CCN): 305041
- Certified for Medicare and Medicaid since 1992
- Inside a hospital: N
- Continuing care retirement community: N
- Resident and family council: Resident
- Sprinklers in all required areas: Yes
We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.
Map © OpenStreetMap contributors, using CMS coordinates.
Nearby alternatives
Sullivan County Health Care, Unity · about 5.8 mi · CMS overall: ★★★★★ 4 of 5
Woodlawn Healthcare Center LLC, Newport · about 8.1 mi · CMS overall: ★★★★★ 2 of 5
Lebanon Center, Genesis HealthCare, Lebanon · about 18.9 mi · CMS overall: Not rated
Hanover Terrace Health and Rehabilitation, Hanover · about 22.9 mi · CMS overall: ★★★★★ 4 of 5
Hillsboro House Nursing Home, Hillsboro · about 27.3 mi · CMS overall: ★★★★★ 3 of 5
Straight-line distance between CMS coordinates. All homes in Claremont · Sullivan County
Questions to ask this home
- How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
- CMS reports 3.38 nurse staff hours per resident per day here; how has staffing changed recently?
- What changed after the most recent inspection (Aug 1, 2025)? Ask to see the report and plan of correction.
- Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?