Rochester Manor

40 Whitehall Road, Rochester, NH 03867 · (603) 332-7711 · For profit - Corporation · 108 certified beds

No fines on recordMedicare & MedicaidCertified since 1972Avg 80.6 residents/day

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS star ratings

★★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
2/5
Staffing
2/5
Quality measures
2/5
Long-stay quality
2/5
Short-stay quality
3/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

38.4%nursing staff turnover
43.8%RN turnover
1administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 3.29 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
3.29 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.60 hrs (this home)0.78 hrs (NH average)
LPN
0.93 hrs (this home)0.76 hrs (NH average)
Nurse aide
1.77 hrs (this home)2.32 hrs (NH average)
Weekend total
2.79 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 3.28. Source: CMS Provider Information.

Inspections & penalties

6health deficiencies, most recent rating cycle (standard inspection Jun 11, 2026)
13health citations listed by CMS since Apr 3, 2024
0at immediate-jeopardy level (J–L)
Show all 13 citations, newest first

Inspection Jun 11, 2026 · 2 citations

Severity DCorrected Jul 15, 2026
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Tag F0656 · standard inspection
Severity DCorrected Jun 26, 2026
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · standard inspection

Inspection Jan 14, 2026 · 4 citations

Severity DCorrected Mar 11, 2026
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Severity DCorrected Mar 11, 2026
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.
Tag F0610 · complaint inspection
Severity DCorrected Mar 11, 2026
Resident Rights Deficiencies: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Tag F0628 · complaint inspection
Severity DCorrected Mar 11, 2026
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Tag F0842 · complaint inspection

Inspection Jun 6, 2025 · 6 citations

Severity DCorrected Jul 25, 2025
Resident Rights Deficiencies: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Tag F0585 · standard inspection
Severity DCorrected Jul 25, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.
Tag F0610 · standard, complaint inspection
Severity DCorrected Jul 25, 2025
Resident Assessment and Care Planning Deficiencies: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Tag F0657 · standard inspection
Severity DCorrected Jul 25, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Jul 25, 2025
Quality of Life and Care Deficiencies: Provide care or services that was trauma informed and/or culturally competent.
Tag F0699 · standard inspection
Severity DCorrected Jul 25, 2025
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection

Inspection Apr 3, 2024 · 1 citation

Severity DCorrected May 6, 2024
Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Tag F0812 · standard inspection

CMS lists no fines or payment denials for this home in the current penalties file.

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305024).

Ownership & details

Legal business name: 40 WHITEHALL ROAD OPERATIONS LLC. Ownership type: For profit - Corporation. Resident/family council: Resident. Sprinklers in all required areas: Yes.

Part of Genesis Healthcare (183 facilities). Chain average overall rating: 2.4.

Source: CMS Provider Information. CMS Certification Number (CCN): 305024.

Other nursing homes in Rochester

Birch Healthcare Center62 Rochester Hill Road · 79 certified beds · 3.48 nurse staff hrs/resident/day · fines: 1 ($10,655)
★★★ overall

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