Mineral Springs

1251 White Mountain Highway, North Conway, NH 03860 · (603) 356-7294 · For profit - Limited Liability company · 87 certified beds

1 fine ($16,801)Medicare & MedicaidCertified since 1997Avg 71.8 residents/day

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS star ratings

★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
1/5
Staffing
4/5
Quality measures
3/5
Long-stay quality
3/5
Short-stay quality
3/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

32.8%nursing staff turnover
21.4%RN turnover
1administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 3.87 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
3.87 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.95 hrs (this home)0.78 hrs (NH average)
LPN
0.62 hrs (this home)0.76 hrs (NH average)
Nurse aide
2.31 hrs (this home)2.32 hrs (NH average)
Weekend total
3.46 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 3.97. Source: CMS Provider Information.

Inspections & penalties

7health deficiencies, most recent rating cycle (standard inspection Jul 30, 2026)
21health citations listed by CMS since Nov 8, 2023
1at immediate-jeopardy level (J–L)
Show all 21 citations, newest first

Inspection Jul 30, 2026 · 7 citations

Severity FCorrected Sep 4, 2026
Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Tag F0812 · standard inspection
Severity DCorrected Sep 11, 2026
Resident Assessment and Care Planning Deficiencies: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Tag F0644 · standard inspection
Severity DCorrected Sep 11, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Sep 11, 2026
Quality of Life and Care Deficiencies: Provide activities to meet all resident's needs.
Tag F0679 · standard inspection
Severity DCorrected Sep 11, 2026
Quality of Life and Care Deficiencies: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Tag F0740 · standard inspection
Severity DCorrected Sep 11, 2026
Quality of Life and Care Deficiencies: Provide or get specialized rehabilitative services as required for a resident.
Tag F0825 · standard inspection
Severity DCorrected Sep 11, 2026
Environmental Deficiencies: Have policies on smoking.
Tag F0926 · standard inspection

Inspection Aug 7, 2025 · 1 citation

Severity DCorrected Sep 16, 2025
Quality of Life and Care Deficiencies: Provide enough food/fluids to maintain a resident's health.
Tag F0692 · standard inspection

Inspection Feb 21, 2025 · 6 citations

Severity DCorrected Apr 5, 2025
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Tag F0578 · standard inspection
Severity DCorrected Mar 21, 2025
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Tag F0582 · standard inspection
Severity DCorrected Apr 3, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Mar 18, 2025
Nursing and Physician Services Deficiencies: Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Tag F0727 · standard inspection
Severity DCorrected Mar 28, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity DCorrected Mar 27, 2025
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Tag F0842 · standard inspection

Inspection Sep 12, 2024 · 1 citation

Severity FCorrected Nov 5, 2024
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · complaint inspection

Inspection May 30, 2024 · 1 citation

Severity JCorrected May 2, 2024
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · complaint inspection

Inspection Feb 1, 2024 · 1 citation

Severity DCorrected Feb 28, 2024
Resident Rights Deficiencies: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Tag F0585 · complaint inspection

Inspection Nov 8, 2023 · 4 citations

Severity ECorrected Dec 16, 2023
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · complaint inspection
Severity DCorrected Dec 4, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Severity DCorrected Dec 4, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.
Tag F0610 · complaint inspection
Severity DCorrected Nov 9, 2023
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · complaint inspection
Penalties listed by CMS
DateTypeAmount / length
May 30, 2024Fine$16,801

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305084).

Ownership & details

Legal business name: NORTH CONWAY SNF OPCO LLC. Ownership type: For profit - Limited Liability company. Resident/family council: Both. Sprinklers in all required areas: Yes.

Part of 603 Healthcare (7 facilities). Chain average overall rating: 3.6.

Source: CMS Provider Information. CMS Certification Number (CCN): 305084.

Other nursing homes nearby

This is the only CMS-certified nursing home in North Conway. See all Carroll County nursing homes.

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