Crestwood Center

40 Crosby Street, Milford, NH 03055 · (603) 673-7061 · For profit - Limited Liability company · 82 certified beds

1 fine ($15,646)Medicare & MedicaidCertified since 1996Avg 66.2 residents/day

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS star ratings

★★★★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
3/5
Staffing
4/5
Quality measures
5/5
Long-stay quality
5/5
Short-stay quality
5/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

35.2%nursing staff turnover
35.7%RN turnover
0administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 3.40 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
3.40 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.85 hrs (this home)0.78 hrs (NH average)
LPN
0.62 hrs (this home)0.76 hrs (NH average)
Nurse aide
1.93 hrs (this home)2.32 hrs (NH average)
Weekend total
2.95 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 3.34. Source: CMS Provider Information.

Inspections & penalties

3health deficiencies, most recent rating cycle (standard inspection Dec 18, 2025)
13health citations listed by CMS since Jan 30, 2024
1at immediate-jeopardy level (J–L)
Show all 13 citations, newest first

Inspection Dec 18, 2025 · 3 citations

Severity DCorrected Feb 6, 2026
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Tag F0656 · standard inspection
Severity DCorrected Feb 6, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity CCorrected Feb 6, 2026
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Tag F0838 · standard inspection

Inspection Jun 26, 2024 · 1 citation

Severity JCorrected Jun 17, 2024
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · complaint inspection

Inspection Jan 30, 2024 · 9 citations

Severity ECorrected Jan 1, 2024
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · standard, complaint inspection
Severity ECorrected Mar 1, 2024
Nutrition and Dietary Deficiencies: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Tag F0801 · standard inspection
Severity DCorrected Mar 7, 2024
Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Tag F0561 · standard inspection
Severity DCorrected Mar 2, 2024
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Tag F0578 · standard inspection
Severity DCorrected Mar 6, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · standard, complaint inspection
Severity DCorrected Mar 6, 2024
Quality of Life and Care Deficiencies: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Tag F0689 · standard, complaint inspection
Severity CCorrected Mar 14, 2024
Administration Deficiencies: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Tag F0868 · standard inspection
Severity BCorrected Mar 5, 2024
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Tag F0582 · standard inspection
Severity BCorrected Feb 29, 2024
Quality of Life and Care Deficiencies: Provide activities to meet all resident's needs.
Tag F0679 · standard inspection
Penalties listed by CMS
DateTypeAmount / length
Jun 26, 2024Fine$15,646

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305061).

Ownership & details

Legal business name: 40 CROSBY STREET OPERATIONS LLC. Ownership type: For profit - Limited Liability company. Resident/family council: Resident. Sprinklers in all required areas: Yes.

Part of Genesis Healthcare (183 facilities). Chain average overall rating: 2.4.

Source: CMS Provider Information. CMS Certification Number (CCN): 305061.

Other nursing homes in Milford

The Elms Center71 Elm Street · 52 certified beds · 3.11 nurse staff hrs/resident/day · fines: 1 ($9,770)
★★★ overall

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