Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.
CMS has placed this home in its Special Focus Facility program, which is for nursing homes with a history of serious quality problems. About the SFF program (CMS)
CMS star ratings
CMS does not give this home an overall star rating (footnote 18: not rated: Special Focus Facility).
Health inspections
Not rated (CMS footnote 18)
Staffing
Not rated (CMS footnote 18)
Quality measures
Not rated (CMS footnote 18)
Long-stay quality
Not rated (CMS footnote 18)
Short-stay quality
Not rated (CMS footnote 18)
Source: CMS Provider Information. Footnote codes: CMS data dictionary.
Location & turnover
Map © OpenStreetMap contributors. Approximate coordinates from CMS.
56.6%nursing staff turnover
62.5%RN turnover
0administrators who left
NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.
Staffing: hours of care per resident per day
This home reports 3.20 total nurse staff hours per resident per day. The NH average is 3.87.
Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
Registered nurse (RN)
LPN
Nurse aide
Weekend total
CMS also publishes case-mix adjusted total nurse hours: 3.17. Source: CMS Provider Information.
Inspections & penalties
7health deficiencies, most recent rating cycle (standard inspection Aug 14, 2025)
30health citations listed by CMS since Apr 19, 2023
1at immediate-jeopardy level (J–L)
Show all 30 citations, newest first
Inspection Oct 6, 2025 · 1 citation
Severity LCorrected Oct 31, 2025
Infection Control Deficiencies: Provide and implement an infection prevention and control program.Tag F0880 · complaint inspection
Inspection Aug 14, 2025 · 6 citations
Severity DCorrected Sep 25, 2025
Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.Tag F0554 · standard inspection
Severity DCorrected Sep 25, 2025
Resident Assessment and Care Planning Deficiencies: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Tag F0657 · standard inspection
Severity DCorrected Sep 25, 2025
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Tag F0806 · standard inspection
Severity DCorrected Sep 25, 2025
Infection Control Deficiencies: Provide and implement an infection prevention and control program.Tag F0880 · standard inspection
Severity DCorrected Sep 25, 2025
Environmental Deficiencies: Have policies on smoking.Tag F0926 · standard inspection
Severity BCorrected Sep 25, 2025
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.Tag F0641 · standard inspection
Inspection Jul 7, 2025 · 3 citations
Severity DCorrected Jul 21, 2025
Resident Rights Deficiencies: Honor the resident's right to manage his or her financial affairs.Tag F0567 · complaint inspection
Severity DCorrected Jul 21, 2025
Resident Rights Deficiencies: Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Tag F0568 · complaint inspection
Severity DCorrected Jul 21, 2025
Resident Rights Deficiencies: Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.Tag F0569 · complaint inspection
Inspection Jul 11, 2024 · 13 citations
Severity ECorrected Aug 29, 2024
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Tag F0725 · standard inspection
Severity ECorrected Aug 28, 2024
Nutrition and Dietary Deficiencies: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.Tag F0809 · standard inspection
Severity DCorrected Aug 16, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.Tag F0658 · standard inspection
Severity DCorrected Aug 27, 2024
Pharmacy Service Deficiencies: Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.Tag F0758 · standard inspection
Severity DDeficient, Provider has no plan of correction
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.Tag F0760 · standard inspection
Severity DCorrected Aug 14, 2024
Infection Control Deficiencies: Provide and implement an infection prevention and control program.Tag F0880 · standard inspection
Severity DCorrected Aug 27, 2024
Infection Control Deficiencies: Implement a program that monitors antibiotic use.Tag F0881 · standard inspection
Severity DCorrected Aug 28, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.Tag F0943 · standard inspection
Severity CCorrected Aug 12, 2024
Quality of Life and Care Deficiencies: Ensure the activities program is directed by a qualified professional.Tag F0680 · standard inspection
Severity CCorrected Aug 13, 2024
Nursing and Physician Services Deficiencies: Post nurse staffing information every day.Tag F0732 · standard inspection
Severity CCorrected Aug 29, 2024
Administration Deficiencies: Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyTag F0868 · standard inspection
Severity BCorrected Aug 29, 2024
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.Tag F0553 · standard inspection
Severity BCorrected Jul 17, 2024
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.Tag F0641 · standard inspection
Inspection Nov 21, 2023 · 2 citations
Severity DCorrected Jan 3, 2024
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.Tag F0552 · complaint inspection
Severity DCorrected Feb 14, 2024
Environmental Deficiencies: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Tag F0921 · complaint inspection
Inspection Apr 19, 2023 · 5 citations
Severity DCorrected Jun 8, 2023
Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Tag F0561 · standard inspection
Severity DCorrected Jun 2, 2023
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Tag F0761 · standard inspection
Severity DCorrected Jun 2, 2023
Nutrition and Dietary Deficiencies: Have a policy regarding use and storage of foods brought to residents by family and other visitors.Tag F0813 · standard inspection
Severity BCorrected Jun 7, 2023
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Tag F0656 · standard inspection
Severity BCorrected Jun 8, 2023
Resident Assessment and Care Planning Deficiencies: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Tag F0657 · standard inspection
| Date | Type | Amount / length |
|---|---|---|
| Aug 14, 2025 | Fine | $72,924 |
Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305050).
Ownership & details
Legal business name: 24 OLD ETNA ROAD OPERATIONS LLC. Ownership type: For profit - Limited Liability company. Resident/family council: Resident. Sprinklers in all required areas: Yes.
Part of Genesis Healthcare (183 facilities). Chain average overall rating: 2.4.
Source: CMS Provider Information. CMS Certification Number (CCN): 305050.
Other nursing homes nearby
This is the only CMS-certified nursing home in Lebanon. See all Grafton County nursing homes.
Help choosing
- Visit in person, more than once, including an evening or weekend.
- Ask about staffing levels and turnover, and compare them with the CMS numbers on each facility page.
- Read the full inspection reports on Medicare Care Compare.
- Ask whether the home accepts Medicare and/or Medicaid for the kind of stay you need, and whether a bed is available.
- Talk with the NH Long-Term Care Ombudsman if you have concerns: dhhs.nh.gov.