Mountain Ridge Center, Genesis HealthCare

7 Baldwin Street, Franklin, NH 03235 · (603) 934-2541 · For profit - Limited Liability company · 86 certified beds

CMS Special Focus Facility candidate1 fine ($38,842)Medicare & MedicaidCertified since 1996Avg 65.0 residents/day

Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.

CMS lists this home as a Special Focus Facility candidate, meaning its inspection history qualifies it for the program for homes with a history of serious quality problems. About the SFF program (CMS)

CMS star ratings

★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
1/5
Staffing
1/5
Quality measures
1/5
Long-stay quality
1/5
Short-stay quality
1/5

Source: CMS Provider Information. Footnote codes: CMS data dictionary.

Location & turnover

Map © OpenStreetMap contributors. Approximate coordinates from CMS.

72.3%nursing staff turnover
77.8%RN turnover
3administrators who left

NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.

Staffing: hours of care per resident per day

This home reports 3.13 total nurse staff hours per resident per day. The NH average is 3.87.

Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
3.13 hrs (this home)3.87 hrs (NH average)
Registered nurse (RN)
0.59 hrs (this home)0.78 hrs (NH average)
LPN
0.78 hrs (this home)0.76 hrs (NH average)
Nurse aide
1.77 hrs (this home)2.32 hrs (NH average)
Weekend total
2.81 hrs (this home)3.43 hrs (NH average)

CMS also publishes case-mix adjusted total nurse hours: 3.06. Source: CMS Provider Information.

Inspections & penalties

6health deficiencies, most recent rating cycle (standard inspection May 29, 2026)
19health citations listed by CMS since Jun 27, 2024
1at immediate-jeopardy level (J–L)
Show all 19 citations, newest first

Inspection May 29, 2026 · 6 citations

Severity JCorrected Jun 20, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity ECorrected Jun 26, 2026
Resident Rights Deficiencies: Honor the resident's right to organize and participate in resident/family groups in the facility.
Tag F0565 · standard inspection
Severity DCorrected Jul 22, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Jul 22, 2026
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Tag F0760 · standard inspection
Severity DCorrected Jul 22, 2026
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity DCorrected Jul 22, 2026
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Tag F0806 · standard inspection

Inspection Jun 20, 2025 · 6 citations

Severity FCorrected Aug 5, 2025
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · complaint inspection
Severity DCorrected Aug 5, 2025
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · complaint inspection
Severity DCorrected Aug 5, 2025
Quality of Life and Care Deficiencies: Provide enough food/fluids to maintain a resident's health.
Tag F0692 · complaint inspection
Severity DCorrected Aug 5, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · complaint inspection
Severity DCorrected Aug 5, 2025
Administration Deficiencies: Provide timely, quality laboratory services/tests to meet the needs of residents.
Tag F0770 · complaint inspection
Severity CCorrected Aug 5, 2025
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Tag F0838 · complaint inspection

Inspection Apr 17, 2025 · 5 citations

Severity DCorrected May 15, 2025
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Tag F0553 · standard inspection
Severity DCorrected May 28, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected May 12, 2025
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · standard, complaint inspection
Severity DCorrected May 13, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity BCorrected May 20, 2025
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Tag F0582 · standard inspection

Inspection Jun 27, 2024 · 2 citations

Severity DCorrected Aug 8, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Aug 9, 2024
Infection Control Deficiencies: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Tag F0883 · standard inspection
Penalties listed by CMS
DateTypeAmount / length
May 29, 2026Fine$38,842

Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305075).

Ownership & details

Legal business name: 7 BALDWIN STREET OPERATIONS LLC. Ownership type: For profit - Limited Liability company. Resident/family council: Resident. Sprinklers in all required areas: Yes.

Part of Genesis Healthcare (183 facilities). Chain average overall rating: 2.4.

Source: CMS Provider Information. CMS Certification Number (CCN): 305075.

Other nursing homes nearby

This is the only CMS-certified nursing home in Franklin. See all Merrimack County nursing homes.

Help choosing