Data as of: CMS nursing home files updated Oct 1, 2026 (CMS processing date Oct 1, 2026), retrieved Nov 11, 2026. Hospitals: CMS file updated Jul 22, 2026. All sources.
CMS star ratings
2of 5
★★
CMS overall star rating. NH homes average 3.0 (72 rated homes).
Health inspections
2/5
Staffing
2/5
Quality measures
4/5
Long-stay quality
3/5
Short-stay quality
5/5
Source: CMS Provider Information. Footnote codes: CMS data dictionary.
Location & turnover
Map © OpenStreetMap contributors. Approximate coordinates from CMS.
55.4%nursing staff turnover
41.7%RN turnover
2administrators who left
NH averages: nursing staff turnover 43.4%, RN turnover 40.5%. Source: CMS Provider Information.
Staffing: hours of care per resident per day
This home reports 3.38 total nurse staff hours per resident per day. The NH average is 3.87.
Reported by the facility to CMS (Payroll-Based Journal) This home NH average of 72 homes
Show staffing by role (RN, LPN, aide, weekend)
Total nurse staff
Registered nurse (RN)
LPN
Nurse aide
Weekend total
CMS also publishes case-mix adjusted total nurse hours: 3.26. Source: CMS Provider Information.
Inspections & penalties
6health deficiencies, most recent rating cycle (standard inspection Aug 1, 2025)
29health citations listed by CMS since May 2, 2023
0at immediate-jeopardy level (J–L)
Show all 29 citations, newest first
Inspection Sep 11, 2025 · 1 citation
Severity DPast Non-Compliance
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Tag F0600 · complaint inspection
Inspection Aug 1, 2025 · 6 citations
Severity ECorrected Sep 10, 2025
Resident Rights Deficiencies: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Tag F0550 · standard inspection
Severity DCorrected Sep 10, 2025
Resident Assessment and Care Planning Deficiencies: PASARR screening for Mental disorders or Intellectual DisabilitiesTag F0645 · standard inspection
Severity DCorrected Sep 10, 2025
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Tag F0806 · standard inspection
Severity DCorrected Sep 10, 2025
Administration Deficiencies: Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Tag F0849 · standard inspection
Severity DCorrected Sep 10, 2025
Infection Control Deficiencies: Provide and implement an infection prevention and control program.Tag F0880 · standard inspection
Severity CCorrected Sep 10, 2025
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Tag F0838 · standard inspection
Inspection Jun 13, 2024 · 7 citations
Severity ECorrected Jul 22, 2024
Quality of Life and Care Deficiencies: Assist a resident in gaining access to vision and hearing services.Tag F0685 · standard inspection
Severity ECorrected Apr 1, 2024
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Tag F0725 · standard inspection
Severity DCorrected Jul 19, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.Tag F0658 · standard inspection
Severity DCorrected Jul 19, 2024
Quality of Life and Care Deficiencies: Provide safe, appropriate pain management for a resident who requires such services.Tag F0697 · standard inspection
Severity DCorrected Jul 19, 2024
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.Tag F0755 · standard inspection
Severity DCorrected Jul 25, 2024
Pharmacy Service Deficiencies: Ensure medication error rates are not 5 percent or greater.Tag F0759 · standard inspection
Severity BCorrected Jul 19, 2024
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Tag F0582 · standard inspection
Inspection May 2, 2023 · 15 citations
Severity ECorrected Jul 13, 2023
Pharmacy Service Deficiencies: Ensure medication error rates are not 5 percent or greater.Tag F0759 · standard inspection
Severity DCorrected Jun 27, 2023
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.Tag F0552 · standard inspection
Severity DCorrected Jul 6, 2023
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Tag F0578 · standard inspection
Severity DCorrected Jun 27, 2023
Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Tag F0580 · standard inspection
Severity DCorrected Jul 13, 2023
Resident Rights Deficiencies: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Tag F0584 · standard inspection
Severity DCorrected Jul 1, 2023
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.Tag F0658 · standard inspection
Severity DCorrected Jun 27, 2023
Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.Tag F0686 · standard inspection
Severity DCorrected Jun 29, 2023
Nursing and Physician Services Deficiencies: Ensure that the resident and his/her doctor meet face-to-face at all required visits.Tag F0712 · standard inspection
Severity DCorrected Jul 1, 2023
Nursing and Physician Services Deficiencies: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.Tag F0726 · standard inspection
Severity DCorrected Jul 1, 2023
Pharmacy Service Deficiencies: Ensure each resident’s drug regimen must be free from unnecessary drugs.Tag F0757 · standard inspection
Severity DCorrected Jun 27, 2023
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Tag F0761 · standard inspection
Severity DCorrected Jul 10, 2023
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.Tag F0838 · standard inspection
Severity BCorrected May 30, 2023
Resident Assessment and Care Planning Deficiencies: Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Tag F0636 · standard inspection
Severity BCorrected Jun 28, 2023
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Tag F0842 · standard inspection
Severity BCorrected Jul 13, 2023
Environmental Deficiencies: Keep all essential equipment working safely.Tag F0908 · standard inspection
CMS lists no fines or payment denials for this home in the current penalties file.
Severity letters are CMS scope/severity codes A–L. Later letters are more serious or widespread; J–L means immediate jeopardy to resident health or safety. Sources: CMS Health Deficiencies, CMS Penalties. Full reports: Medicare Care Compare (CCN 305041).
Ownership & details
Legal business name: 290 HANOVER STREET OPERATIONS LLC. Ownership type: For profit - Corporation. Resident/family council: Resident. Sprinklers in all required areas: Yes.
Part of Genesis Healthcare (183 facilities). Chain average overall rating: 2.4.
Source: CMS Provider Information. CMS Certification Number (CCN): 305041.
Other nursing homes nearby
This is the only CMS-certified nursing home in Claremont. See all Sullivan County nursing homes.
Help choosing
- Visit in person, more than once, including an evening or weekend.
- Ask about staffing levels and turnover, and compare them with the CMS numbers on each facility page.
- Read the full inspection reports on Medicare Care Compare.
- Ask whether the home accepts Medicare and/or Medicaid for the kind of stay you need, and whether a bed is available.
- Talk with the NH Long-Term Care Ombudsman if you have concerns: dhhs.nh.gov.