Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.
CMS lists this home as a Special Focus Facility candidate: its inspection history qualifies it for the program for homes with a history of serious quality issues. About the program (CMS)
At a glance
| Overall | ★★★★★ 1 of 5 |
|---|---|
| Health inspections | ★★★★★ 1 of 5 |
| Staffing | ★★★★★ 3 of 5 |
| Quality measures | ★★★★★ 2 of 5 |
| Long-stay quality | ★★★★★ 2 of 5 |
| Short-stay quality | ★★★★★ 1 of 5 |
Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.
176certified beds
152.5average residents per day
3.66nurse staff hours per resident per day (NH avg 3.87)
2fines in the CMS penalties file ($12,982)
Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.
Staffing
Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.
64.7%nursing staff turnover (NH avg 43.4%)
53.3%RN turnover (NH avg 40.5%)
0administrators who left (CMS measure period)
CMS case-mix adjusted total nurse hours: 3.68. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.
Inspections and penalties
10health deficiencies in the most recent rating cycle (standard inspection Jun 4, 2026)
47health citations in the CMS file since Mar 28, 2024
0at immediate-jeopardy level (J–L)
1at actual-harm level (G–I)
Show all 47 citations, newest first
Inspection Jun 4, 2026 · 10 citations
Severity DCorrected Jul 11, 2026
Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.
Tag F0554 · standard inspection
Severity DCorrected Jul 11, 2026
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · standard inspection
Severity DCorrected Jul 13, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Jul 10, 2026
Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Tag F0686 · standard inspection
Severity DCorrected Jul 11, 2026
Quality of Life and Care Deficiencies: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Tag F0688 · standard inspection
Severity DCorrected Jul 11, 2026
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity DCorrected Jul 11, 2026
Quality of Life and Care Deficiencies: Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies: Provide or obtain dental services for each resident.
Tag F0791 · standard inspection
Severity DCorrected Jul 11, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity BCorrected Jul 11, 2026
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.
Tag F0641 · standard inspection
Severity BCorrected Jul 11, 2026
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Tag F0842 · standard inspection
Inspection Jan 12, 2026 · 9 citations
Severity ECorrected Feb 4, 2026
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Tag F0553 · standard inspection
Severity DCorrected Feb 3, 2026
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.
Tag F0552 · standard inspection
Severity DCorrected Feb 16, 2026
Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Tag F0561 · standard inspection
Severity DCorrected Jan 26, 2026
Resident Assessment and Care Planning Deficiencies: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Tag F0635 · standard inspection
Severity DCorrected Feb 5, 2026
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Tag F0656 · standard inspection
Severity DCorrected Feb 16, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Feb 16, 2026
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · standard inspection
Severity DCorrected Feb 4, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity DCorrected Feb 7, 2026
Environmental Deficiencies: Have policies on smoking.
Environmental Deficiencies: Have policies on smoking.
Tag F0926 · standard inspection
Inspection Jul 3, 2025 · 12 citations
Severity ECorrected Aug 6, 2025
Infection Control Deficiencies: Implement a program that monitors antibiotic use.
Infection Control Deficiencies: Implement a program that monitors antibiotic use.
Tag F0881 · standard inspection
Severity DCorrected Aug 6, 2025
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Tag F0578 · standard inspection
Severity DCorrected Aug 6, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Tag F0604 · standard inspection
Severity DCorrected Aug 6, 2025
Resident Assessment and Care Planning Deficiencies: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Tag F0635 · standard inspection
Severity DCorrected Aug 6, 2025
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Tag F0656 · standard inspection
Severity DCorrected Aug 7, 2025
Quality of Life and Care Deficiencies: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Tag F0689 · standard inspection
Severity DCorrected Aug 6, 2025
Quality of Life and Care Deficiencies: Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies: Provide care or services that was trauma informed and/or culturally competent.
Tag F0699 · standard inspection
Severity DCorrected Aug 6, 2025
Administration Deficiencies: Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies: Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Tag F0777 · standard, complaint inspection
Severity DCorrected Aug 6, 2025
Infection Control Deficiencies: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Tag F0883 · standard inspection
Severity DCorrected Aug 6, 2025
Infection Control Deficiencies: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies: Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Tag F0887 · standard inspection
Severity BCorrected Aug 6, 2025
Resident Rights Deficiencies: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Tag F0628 · standard inspection
Severity BCorrected Aug 6, 2025
Resident Assessment and Care Planning Deficiencies: Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies: Assess the resident when there is a significant change in condition
Tag F0637 · standard inspection
Inspection Feb 26, 2025 · 6 citations
Severity GCorrected Mar 31, 2025
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Tag F0760 · complaint inspection
Severity DCorrected Apr 2, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Severity DCorrected Apr 1, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · complaint inspection
Severity DCorrected Mar 31, 2025
Nursing and Physician Services Deficiencies: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies: Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Tag F0726 · complaint inspection
Severity DCorrected Mar 31, 2025
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Tag F0755 · complaint inspection
Severity DCorrected Mar 20, 2025
Administration Deficiencies: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Tag F0867 · complaint inspection
Inspection Nov 5, 2024 · 2 citations
Severity DCorrected Dec 3, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · complaint inspection
Severity BCorrected Dec 4, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Inspection Sep 24, 2024 · 2 citations
Severity DCorrected Oct 17, 2024
Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Tag F0580 · complaint inspection
Severity DCorrected Oct 16, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Inspection Jul 25, 2024 · 4 citations
Severity ECorrected Sep 2, 2024
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Tag F0755 · complaint inspection
Severity ECorrected Aug 29, 2024
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · complaint inspection
Severity DCorrected Aug 28, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · complaint inspection
Severity BCorrected Aug 28, 2024
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Tag F0656 · complaint inspection
Inspection Mar 28, 2024 · 2 citations
Severity ECorrected Apr 30, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · complaint inspection
Severity ECorrected Apr 17, 2024
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Tag F0755 · complaint inspection
| Date | Type | Amount / length |
|---|---|---|
| Feb 26, 2025 | Fine | $8,788 |
| Dec 11, 2023 | Fine | $4,194 |
Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.
Quality measures
Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.
| Measure | This home | NH average | Better if |
|---|---|---|---|
| Long-stay residents with one or more falls with major injury | 3.3% | 4.5% | Lower |
| Long-stay residents with pressure ulcers | 3.7% | 4.3% | Lower |
| Long-stay residents who received an antipsychotic medication | 15.3% | 17.9% | Lower |
| Long-stay residents who lose too much weight | 6.9% | 5.2% | Lower |
| Long-stay residents with a urinary tract infection | 0.0% | 2.2% | Lower |
| Long-stay residents whose need for help with daily activities increased | 24.1% | 22.3% | Lower |
| Long-stay residents whose ability to walk independently worsened | 19.0% | 15.8% | Lower |
| Long-stay residents with depressive symptoms | 47.9% | 15.8% | Lower |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | Lower |
| Long-stay residents assessed and appropriately given the seasonal flu vaccine | 98.7% | 97.8% | Higher |
| Short-stay residents who newly received an antipsychotic medication | 2.7% | 1.2% | Lower |
| Short-stay residents assessed and appropriately given the seasonal flu vaccine | 55.8% | 85.7% | Higher |
Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.
Ownership
Ownership type: For profit - Limited Liability company. Legal business name: PLEASANT VIEW OPERATING GROUP LLC.
CMS does not list this home as part of a chain.
Owners and operators reported to CMS (8)
5% or greater direct ownership interest
- An Magnolia Opco, LLC
- Eichler, Abraham
- Eisen, Menashe
- Klein, Yehudis
- Perlstein, Barry
5% or greater indirect ownership interest
- Perigrove 1014 LLC
Operational/managerial control
- Aweh, Nelson
- Rogers, Richard
Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.
Contact and identifiers
Pleasant View Center
239 Pleasant Street
Concord, NH 03301 (Merrimack County)
(603) 224-6561
- CMS Certification Number (CCN): 305045
- Certified for Medicare and Medicaid since 1994
- Inside a hospital: N
- Continuing care retirement community: N
- Resident and family council: Resident
- Sprinklers in all required areas: Yes
We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.
Map © OpenStreetMap contributors, using CMS coordinates.
Nearby alternatives
Presidential Oaks, Concord · about 0.4 mi · CMS overall: ★★★★★ 3 of 5
Harris Hill Center, Genesis HealthCare, Concord · about 1.5 mi · CMS overall: ★★★★★ 2 of 5
Havenwood-Heritage Heights, Concord · about 2.9 mi · CMS overall: ★★★★★ 2 of 5
Epsom Healthcare Center, Epsom · about 10.4 mi · CMS overall: ★★★★★ 2 of 5
Hackett Hill Healthcare Center, Manchester · about 11.6 mi · CMS overall: ★★★★★ 2 of 5
Straight-line distance between CMS coordinates. All homes in Concord · Merrimack County
Questions to ask this home
- How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
- CMS reports 3.66 nurse staff hours per resident per day here; how has staffing changed recently?
- What changed after the most recent inspection (Jun 4, 2026)? Ask to see the report and plan of correction.
- Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?