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Pheasant Wood Center

50 Pheasant Road, Peterborough, NH 03458 · (603) 924-7267

Nursing homeMedicare and Medicaid certifiedCMS Special Focus Facility candidate

Directions Visit checklist

Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.

CMS lists this home as a Special Focus Facility candidate: its inspection history qualifies it for the program for homes with a history of serious quality issues. About the program (CMS)

At a glance

CMS Five-Star ratings (measured data)
Overall★★★★★ 1 of 5
Health inspections★★★★★ 1 of 5
Staffing★★★★★ 3 of 5
Quality measures★★★★★ 4 of 5
Long-stay quality★★★★★ 4 of 5
Short-stay quality★★★★★ 5 of 5

Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.

99certified beds
80.2average residents per day
3.31nurse staff hours per resident per day (NH avg 3.87)
1fine in the CMS penalties file ($16,350)

Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.

Staffing

Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.

Total nurse staff3.31
NH average3.87
Registered nurse (RN)0.65
NH average0.78
LPN0.82
NH average0.76
Nurse aide1.84
NH average2.32
Weekend total2.93
NH average3.43
39.0%nursing staff turnover (NH avg 43.4%)
30.8%RN turnover (NH avg 40.5%)
0administrators who left (CMS measure period)

CMS case-mix adjusted total nurse hours: 3.01. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.

Inspections and penalties

8health deficiencies in the most recent rating cycle (standard inspection Jul 16, 2026)
22health citations in the CMS file since Nov 7, 2023
0at immediate-jeopardy level (J–L)
1at actual-harm level (G–I)
Show all 22 citations, newest first

Inspection Jul 16, 2026 · 8 citations

Severity GCorrected Aug 13, 2026
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · standard inspection
Severity DCorrected Aug 14, 2026
Resident Rights Deficiencies: Ensure that residents are fully informed and understand their health status, care and treatments.
Tag F0552 · standard inspection
Severity DCorrected Sep 11, 2026
Resident Rights Deficiencies: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Tag F0584 · standard inspection
Severity DCorrected Aug 24, 2026
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity DCorrected Aug 21, 2026
Administration Deficiencies: Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Tag F0777 · standard inspection
Severity DCorrected Aug 14, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity DCorrected Aug 11, 2026
Environmental Deficiencies: Keep all essential equipment working safely.
Tag F0908 · standard inspection
Severity CCorrected Aug 21, 2026
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Tag F0838 · standard inspection

Inspection Jun 13, 2025 · 7 citations

Severity DCorrected Aug 6, 2025
Resident Rights Deficiencies: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Tag F0585 · standard inspection
Severity DCorrected Aug 6, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Tag F0605 · standard inspection
Severity DCorrected Aug 6, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Aug 6, 2025
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · standard inspection
Severity DCorrected Aug 6, 2025
Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Tag F0755 · standard inspection
Severity DCorrected Aug 6, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity BCorrected Aug 6, 2025
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Tag F0582 · standard inspection

Inspection Jun 27, 2024 · 5 citations

Severity ECorrected Jul 31, 2024
Nutrition and Dietary Deficiencies: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Tag F0812 · standard inspection
Severity DCorrected Aug 18, 2024
Pharmacy Service Deficiencies: Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Tag F0756 · standard inspection
Severity DCorrected Aug 6, 2024
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard, complaint inspection
Severity DCorrected Aug 8, 2024
Environmental Deficiencies: Keep all essential equipment working safely.
Tag F0908 · standard inspection
Severity BCorrected Aug 16, 2024
Resident Assessment and Care Planning Deficiencies: Ensure each resident receives an accurate assessment.
Tag F0641 · standard inspection

Inspection Nov 7, 2023 · 2 citations

Severity DCorrected Dec 17, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Respond appropriately to all alleged violations.
Tag F0610 · complaint inspection
Severity DCorrected Dec 17, 2023
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · complaint inspection
Penalties listed by CMS
DateTypeAmount / length
Jul 16, 2026Fine$16,350

Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.

Quality measures

Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.

MeasureThis homeNH averageBetter if
Long-stay residents with one or more falls with major injury3.5%4.5%Lower
Long-stay residents with pressure ulcers3.3%4.3%Lower
Long-stay residents who received an antipsychotic medication13.5%17.9%Lower
Long-stay residents who lose too much weight7.0%5.2%Lower
Long-stay residents with a urinary tract infection0.4%2.2%Lower
Long-stay residents whose need for help with daily activities increased31.3%22.3%Lower
Long-stay residents whose ability to walk independently worsened14.8%15.8%Lower
Long-stay residents with depressive symptoms14.7%15.8%Lower
Long-stay residents who were physically restrained0.0%0.1%Lower
Long-stay residents assessed and appropriately given the seasonal flu vaccine94.7%97.8%Higher
Short-stay residents who newly received an antipsychotic medication0.0%1.2%Lower
Short-stay residents assessed and appropriately given the seasonal flu vaccine83.8%85.7%Higher

Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.

Ownership

Ownership type: For profit - Limited Liability company. Legal business name: 50 PHEASANT ROAD OPERATIONS LLC.

Part of Genesis Healthcare (183 facilities nationally). Chain average CMS overall rating: 2.4.

Owners and operators reported to CMS (15)

5% or greater direct ownership interest

  • Harborside New Hampshire Limited Partnership · organization · 100% · since 05/01/2019

5% or greater indirect ownership interest

  • Fc-Gen Operations Investment LLC · organization · since 05/01/2019
  • Gen Operations I LLC · organization · since 05/01/2019
  • Gen Operations II LLC · organization · since 05/01/2019
  • Genesis Healthcare Inc · organization · since 05/01/2019
  • Genesis Healthcare LLC · organization · since 05/01/2019
  • Genesis Holdings LLC · organization · since 05/01/2019
  • Harborside Healthcare LLC · organization · since 05/01/2019
  • Harborside Toledo Business LLC · organization · since 05/01/2019
  • Sun Healthcare Group Inc · organization · since 05/01/2019
  • Sunbridge Healthcare LLC · organization · since 05/01/2019
  • Whitman, Arnold · individual · since 05/01/2019

Operational/managerial control

  • Bilal, Haris · individual · since 03/01/2024
  • Labrie, Nicholas · individual · since 08/05/2019
  • Morris, Diane · individual · since 12/23/2023

Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.

Contact and identifiers

Pheasant Wood Center
50 Pheasant Road
Peterborough, NH 03458 (Hillsborough County)
(603) 924-7267

  • CMS Certification Number (CCN): 305059
  • Certified for Medicare and Medicaid since 1996
  • Inside a hospital: N
  • Continuing care retirement community: N
  • Resident and family council: Resident
  • Sprinklers in all required areas: Yes

We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.

Map © OpenStreetMap contributors, using CMS coordinates.

Nearby alternatives

Jaffrey Rehabilitation and Nursing Center, Jaffrey · about 8.0 mi · CMS overall: ★★★★★ 1 of 5

Crestwood Center, Milford · about 14.6 mi · CMS overall: ★★★★★ 4 of 5

The Elms Center, Milford · about 14.9 mi · CMS overall: ★★★★★ 3 of 5

Hillsboro House Nursing Home, Hillsboro · about 15.6 mi · CMS overall: ★★★★★ 3 of 5

Alpine Healthcare Center, Keene · about 17.3 mi · CMS overall: ★★★★★ 1 of 5

Straight-line distance between CMS coordinates. All homes in Peterborough · Hillsborough County

Questions to ask this home

  • How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
  • CMS reports 3.31 nurse staff hours per resident per day here; how has staffing changed recently?
  • What changed after the most recent inspection (Jul 16, 2026)? Ask to see the report and plan of correction.
  • Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?

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