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Mountain Ridge Center, Genesis HealthCare

7 Baldwin Street, Franklin, NH 03235 · (603) 934-2541

Nursing homeMedicare and Medicaid certifiedCMS Special Focus Facility candidate

Directions Visit checklist

Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.

CMS lists this home as a Special Focus Facility candidate: its inspection history qualifies it for the program for homes with a history of serious quality issues. About the program (CMS)

At a glance

CMS Five-Star ratings (measured data)
Overall★★★★★ 1 of 5
Health inspections★★★★★ 1 of 5
Staffing★★★★★ 1 of 5
Quality measures★★★★★ 1 of 5
Long-stay quality★★★★★ 1 of 5
Short-stay quality★★★★★ 1 of 5

Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.

86certified beds
65.0average residents per day
3.13nurse staff hours per resident per day (NH avg 3.87)
1fine in the CMS penalties file ($38,842)

Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.

Staffing

Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.

Total nurse staff3.13
NH average3.87
Registered nurse (RN)0.59
NH average0.78
LPN0.78
NH average0.76
Nurse aide1.77
NH average2.32
Weekend total2.81
NH average3.43
72.3%nursing staff turnover (NH avg 43.4%)
77.8%RN turnover (NH avg 40.5%)
3administrators who left (CMS measure period)

CMS case-mix adjusted total nurse hours: 3.06. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.

Inspections and penalties

6health deficiencies in the most recent rating cycle (standard inspection May 29, 2026)
19health citations in the CMS file since Jun 27, 2024
1at immediate-jeopardy level (J–L)
0at actual-harm level (G–I)
Show all 19 citations, newest first

Inspection May 29, 2026 · 6 citations

Severity JCorrected Jun 20, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity ECorrected Jun 26, 2026
Resident Rights Deficiencies: Honor the resident's right to organize and participate in resident/family groups in the facility.
Tag F0565 · standard inspection
Severity DCorrected Jul 22, 2026
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Jul 22, 2026
Pharmacy Service Deficiencies: Ensure that residents are free from significant medication errors.
Tag F0760 · standard inspection
Severity DCorrected Jul 22, 2026
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity DCorrected Jul 22, 2026
Nutrition and Dietary Deficiencies: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Tag F0806 · standard inspection

Inspection Jun 20, 2025 · 6 citations

Severity FCorrected Aug 5, 2025
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · complaint inspection
Severity DCorrected Aug 5, 2025
Quality of Life and Care Deficiencies: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Tag F0684 · complaint inspection
Severity DCorrected Aug 5, 2025
Quality of Life and Care Deficiencies: Provide enough food/fluids to maintain a resident's health.
Tag F0692 · complaint inspection
Severity DCorrected Aug 5, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · complaint inspection
Severity DCorrected Aug 5, 2025
Administration Deficiencies: Provide timely, quality laboratory services/tests to meet the needs of residents.
Tag F0770 · complaint inspection
Severity CCorrected Aug 5, 2025
Administration Deficiencies: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Tag F0838 · complaint inspection

Inspection Apr 17, 2025 · 5 citations

Severity DCorrected May 15, 2025
Resident Rights Deficiencies: Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Tag F0553 · standard inspection
Severity DCorrected May 28, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected May 12, 2025
Nursing and Physician Services Deficiencies: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Tag F0725 · standard, complaint inspection
Severity DCorrected May 13, 2025
Pharmacy Service Deficiencies: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Tag F0761 · standard inspection
Severity BCorrected May 20, 2025
Resident Rights Deficiencies: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Tag F0582 · standard inspection

Inspection Jun 27, 2024 · 2 citations

Severity DCorrected Aug 8, 2024
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Aug 9, 2024
Infection Control Deficiencies: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Tag F0883 · standard inspection
Penalties listed by CMS
DateTypeAmount / length
May 29, 2026Fine$38,842

Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.

Quality measures

Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.

MeasureThis homeNH averageBetter if
Long-stay residents with one or more falls with major injury1.3%4.5%Lower
Long-stay residents with pressure ulcers11.2%4.3%Lower
Long-stay residents who received an antipsychotic medication18.4%17.9%Lower
Long-stay residents who lose too much weight5.2%5.2%Lower
Long-stay residents with a urinary tract infection3.6%2.2%Lower
Long-stay residents whose need for help with daily activities increased27.7%22.3%Lower
Long-stay residents whose ability to walk independently worsened22.6%15.8%Lower
Long-stay residents with depressive symptoms16.5%15.8%Lower
Long-stay residents who were physically restrained0.0%0.1%Lower
Long-stay residents assessed and appropriately given the seasonal flu vaccine100.0%97.8%Higher
Short-stay residents who newly received an antipsychotic medication4.1%1.2%Lower
Short-stay residents assessed and appropriately given the seasonal flu vaccine76.2%85.7%Higher

Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.

Ownership

Ownership type: For profit - Limited Liability company. Legal business name: 7 BALDWIN STREET OPERATIONS LLC.

Part of Genesis Healthcare (183 facilities nationally). Chain average CMS overall rating: 2.4.

Owners and operators reported to CMS (14)

5% or greater direct ownership interest

  • Genesis NH Holdings LLC · organization · 100% · since 04/01/2011

5% or greater indirect ownership interest

  • Fc-Gen Operations Investment LLC · organization · since 02/02/2015
  • Gen Operations I LLC · organization · since 02/02/2015
  • Gen Operations II LLC · organization · since 02/02/2015
  • Genesis Healthcare Inc · organization · since 02/02/2015
  • Genesis Healthcare LLC · organization · since 02/02/2015
  • Genesis Holdings LLC · organization · since 02/02/2015
  • Genesis Operations LLC · organization · since 02/02/2015
  • Ghc Holdings LLC · organization · since 02/02/2015
  • Sun Healthcare Group Inc · organization · since 02/02/2015
  • Whitman, Arnold · individual · since 12/31/2011

Operational/managerial control

  • Genesis Healthcare LLC · organization · since 04/01/2011
  • Ephrem, Vercin · individual · since 06/01/2011
  • Haidemenos, Nicholas · individual · since 01/01/2019

Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.

Contact and identifiers

Mountain Ridge Center, Genesis HealthCare
7 Baldwin Street
Franklin, NH 03235 (Merrimack County)
(603) 934-2541

  • CMS Certification Number (CCN): 305075
  • Certified for Medicare and Medicaid since 1996
  • Inside a hospital: N
  • Continuing care retirement community: N
  • Resident and family council: Resident
  • Sprinklers in all required areas: Yes

We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.

Map © OpenStreetMap contributors, using CMS coordinates.

Nearby alternatives

Merrimack County Nursing Home, Boscawen · about 5.6 mi · CMS overall: ★★★★★ 3 of 5

Saint Francis Rehabilitation and Nursing Center, Laconia · about 9.3 mi · CMS overall: ★★★★★ 5 of 5

Laconia Rehabilitation Center, Laconia · about 10.0 mi · CMS overall: ★★★★★ 1 of 5

Belknap County Nursing Home, Laconia · about 10.3 mi · CMS overall: ★★★★★ 4 of 5

Golden View Health Care Center, Meredith · about 13.3 mi · CMS overall: ★★★★★ 4 of 5

Straight-line distance between CMS coordinates. All homes in Franklin · Merrimack County

Questions to ask this home

  • How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
  • CMS reports 3.13 nurse staff hours per resident per day here; how has staffing changed recently?
  • What changed after the most recent inspection (May 29, 2026)? Ask to see the report and plan of correction.
  • Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?

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