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Coos County Nursing Home

364 Cates Hill Rd PO Box 416, Berlin, NH 03570 · (603) 752-2343

Nursing homeMedicare and Medicaid certified

Directions Visit checklist

Before you decide: this page is information, not medical advice or a recommendation. Confirm current availability, services, Medicare/Medicaid acceptance, pricing and licensing directly with the home and the state. Data shown is from CMS files dated Oct 1, 2026; things may have changed since.

At a glance

CMS Five-Star ratings (measured data)
Overall★★★★★ 3 of 5
Health inspections★★★★★ 2 of 5
Staffing★★★★★ 5 of 5
Quality measures★★★★★ 3 of 5
Long-stay quality★★★★★ 1 of 5
Short-stay quality★★★★★ 4 of 5

Source: CMS Provider Information, Oct 1, 2026. NH homes average 3.0 overall (72 rated). How the ratings work.

100certified beds
79.7average residents per day
4.71nurse staff hours per resident per day (NH avg 3.87)
0fines in the CMS penalties file

Editorial note: a star rating is one signal. CMS itself says ratings can't capture everything, such as specialty care or how easy it is for family to visit.

Staffing

Hours of nursing care per resident per day, as reported by the home to CMS through payroll-based data. Higher is generally better when comparing homes; it is an average, not the number of staff present at any moment.

Total nurse staff4.71
NH average3.87
Registered nurse (RN)0.87
NH average0.78
LPN0.67
NH average0.76
Nurse aide3.18
NH average2.32
Weekend total4.15
NH average3.43
43.0%nursing staff turnover (NH avg 43.4%)
29.4%RN turnover (NH avg 40.5%)
n/aadministrators who left (CMS measure period)

CMS case-mix adjusted total nurse hours: 5.16. Lower turnover is generally better. Source: CMS Provider Information (Oct 1, 2026). “n/r” = not reported.

Inspections and penalties

2health deficiencies in the most recent rating cycle (standard inspection Feb 26, 2026)
11health citations in the CMS file since Dec 8, 2023
0at immediate-jeopardy level (J–L)
0at actual-harm level (G–I)
Show all 11 citations, newest first

Inspection Feb 26, 2026 · 2 citations

Severity FCorrected Apr 13, 2026
Infection Control Deficiencies: Provide and implement an infection prevention and control program.
Tag F0880 · standard inspection
Severity DCorrected Apr 8, 2026
Pharmacy Service Deficiencies: Ensure medication error rates are not 5 percent or greater.
Tag F0759 · standard inspection

Inspection Dec 18, 2024 · 7 citations

Severity DCorrected Jan 29, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Tag F0604 · standard inspection
Severity DCorrected Jan 27, 2025
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Tag F0609 · standard inspection
Severity DCorrected Jan 21, 2025
Resident Assessment and Care Planning Deficiencies: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Tag F0644 · standard inspection
Severity DCorrected Jan 29, 2025
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection
Severity DCorrected Jan 29, 2025
Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Tag F0686 · standard inspection
Severity DCorrected Jan 29, 2025
Quality of Life and Care Deficiencies: Provide safe and appropriate respiratory care for a resident when needed.
Tag F0695 · standard inspection
Severity DCorrected Jan 29, 2025
Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Tag F0842 · standard inspection

Inspection Dec 8, 2023 · 2 citations

Severity DCorrected Dec 20, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Tag F0604 · standard inspection
Severity DCorrected Dec 20, 2023
Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
Tag F0658 · standard inspection

CMS lists no fines or payment denials for this home in the current penalties file.

Letters A–L are CMS scope and severity codes; J–L is immediate jeopardy, G–I actual harm. How to read inspection results. Sources: CMS Health Deficiencies, CMS Penalties (Oct 1, 2026). Full reports: Medicare Care Compare.

Quality measures

Selected clinical measures CMS reports from resident assessments, averaged over four quarters (2025Q3-2026Q2). Each is a percentage of residents; the last column says which direction is better.

MeasureThis homeNH averageBetter if
Long-stay residents with one or more falls with major injury5.0%4.5%Lower
Long-stay residents with pressure ulcers7.3%4.3%Lower
Long-stay residents who received an antipsychotic medication25.6%17.9%Lower
Long-stay residents who lose too much weight8.5%5.2%Lower
Long-stay residents with a urinary tract infection8.4%2.2%Lower
Long-stay residents whose need for help with daily activities increased21.0%22.3%Lower
Long-stay residents whose ability to walk independently worsened16.3%15.8%Lower
Long-stay residents with depressive symptoms3.3%15.8%Lower
Long-stay residents who were physically restrained0.0%0.1%Lower
Long-stay residents assessed and appropriately given the seasonal flu vaccine100.0%97.8%Higher
Short-stay residents who newly received an antipsychotic medication0.0%1.2%Lower
Short-stay residents assessed and appropriately given the seasonal flu vaccine100.0%85.7%Higher

Source: CMS MDS Quality Measures (Oct 1, 2026). “Not reported” is not zero; footnote codes are explained in the CMS data dictionary. Only one snapshot is stored, so no trend is shown.

Ownership

Ownership type: Government - County. Legal business name: COOS COUNTY NURSING HOME.

CMS does not list this home as part of a chain.

Owners and operators reported to CMS (8)

Direct ownership interest

  • Coos County · organization · since 05/17/1976

Indirect ownership interest

  • Brady, Mark · individual · since 05/11/2023

Operational/managerial control

  • Berry Dunn Mcneil & Parker LLC · organization · since 01/01/2025
  • Camden National Cooperation · organization · since 03/17/2025
  • Vachon & Clukay & Co, Pc · organization · since 01/14/2020
  • Belanger, Louise · individual · since 11/28/2023
  • Brady, Thomas · individual · since 01/01/2025
  • Cardenas, Javier · individual · since 06/01/2020

Sources: CMS Provider Information, CMS Ownership (Oct 1, 2026). Shows direct/indirect ownership interests and operational control; directors, officers and managing employees are on Care Compare.

Contact and identifiers

Coos County Nursing Home
364 Cates Hill Rd PO Box 416
Berlin, NH 03570 (Coos County)
(603) 752-2343

  • CMS Certification Number (CCN): 305102
  • Certified for Medicare and Medicaid since 2017
  • Inside a hospital: N
  • Continuing care retirement community: N
  • Resident and family council: Resident
  • Sprinklers in all required areas: Yes

We do not book appointments or check bed availability. Call the home directly. Data refreshed Nov 11, 2026. Something wrong? Request a correction.

Map © OpenStreetMap contributors, using CMS coordinates.

Nearby alternatives

Saint Vincent Rehabilitation & Nursing Center, Berlin · about 1.4 mi · CMS overall: ★★★★★ 1 of 5

Country Village Center, Genesis Healthcare, Lancaster · about 19.8 mi · CMS overall: ★★★★★ 3 of 5

Morrison Nursing Home, Whitefield · about 22.7 mi · CMS overall: ★★★★★ 4 of 5

Mineral Springs, North Conway · about 32.2 mi · CMS overall: ★★★★★ 1 of 5

Lafayette Center, Franconia · about 33.2 mi · CMS overall: ★★★★★ 1 of 5

Straight-line distance between CMS coordinates. All homes in Berlin · Coos County

Questions to ask this home

  • How many nurses and aides work days, nights and weekends, and how many residents does each aide care for?
  • CMS reports 4.71 nurse staff hours per resident per day here; how has staffing changed recently?
  • What changed after the most recent inspection (Feb 26, 2026)? Ask to see the report and plan of correction.
  • Does the home accept Medicare and/or Medicaid for the type of stay you need, and is a bed available?

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